Terms of Service

These terms govern access to corvane.de5.net and to the Corvane Signal platform. Customers with a signed master subscription agreement are governed by that agreement, which takes precedence where it conflicts with these terms.

1. Use of the website

You may use this website for lawful business purposes. You may not attempt to gain unauthorised access to it, interfere with its operation, or use automated means to extract content at a rate that degrades service for others.

2. Subscriptions

Platform access is provided under a subscription for the term stated in the applicable order form. Fees are invoiced as set out in that order form. Unless stated otherwise, subscriptions renew for successive terms unless either party gives written notice of non-renewal at least 30 days before the end of the current term.

3. Customer responsibilities

• Maintain accurate administrator contact details and manage user authorisation within your organisation.
• Hold all necessary rights and consents to connect the data sources you connect.
• Do not submit special category data or regulated data types to the platform unless agreed in writing.

4. Acceptable use

You may not use the platform to violate law, infringe intellectual property, distribute malware, or attempt to reverse engineer the service beyond what applicable law permits.

5. Intellectual property

Corvane retains all rights in the platform, documentation and underlying technology. You retain all rights in your data. You grant Corvane a limited licence to process your data solely to deliver the service.

6. Confidentiality

Each party will protect the other's confidential information using at least reasonable care and will use it only to perform obligations under the agreement. This obligation survives termination for five years.

7. Availability and support

We target 99.9% monthly availability for the production platform, excluding scheduled maintenance announced at least 72 hours in advance. Support response targets are defined in the applicable support schedule.

8. Warranties and disclaimers

We warrant that the service will perform materially in accordance with its documentation. Except as expressly stated, the service is provided without other warranties, whether express or implied, to the maximum extent permitted by law.

9. Limitation of liability

Neither party is liable for indirect, incidental or consequential loss, or for lost profits or lost revenue. Each party's aggregate liability is limited to the fees paid or payable in the twelve months preceding the claim.

10. Termination

Either party may terminate for material breach not cured within 30 days of written notice. On termination we make customer data available for export for 30 days, then delete it.

11. Governing law

These terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. The state and federal courts located in Travis County, Texas have exclusive jurisdiction.

12. Contact

Corvane Systems, Inc.
1408 West 6th Street, Suite 300, Austin, TX 78703, United States
legal@v.cd